Design and tech
Smart Hackathon 2022 - the people’s choice
Building retirement solutions to positively impact people’s financial wellbeing and future
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Design and tech
Our latest design and technology articles.
Our latest design and technology articles.
Design and tech
Smart Hackathon 2022 - the people’s choice
Building retirement solutions to positively impact people’s financial wellbeing and future
Design and tech
Improving the information architecture of the Smart Pension member app
In this article we explain how we used tree testing to measure and improve the effectiveness of our information architecture
Design and tech
Improving the information architecture of the Smart Pension member app
In this article we explain how we used tree testing to measure and improve the effectiveness of our information architecture
Design and tech
Smart Hackathon 2022: Quality
24 hours of hacking at Smart
Design and tech
Smart Hackathon 2022: Quality
24 hours of hacking at Smart
Design and tech
Success at this year’s Smart Hackathon
Transforming an idea into a business solution in just 24 hours
Design and tech
Success at this year’s Smart Hackathon
Transforming an idea into a business solution in just 24 hours
Design and tech
Making ‘Help’ helpful with search analytics
It’s not always easy to find out what users are trying to do when they interact with your product, or where they need more help – this article explains how we used site search analytics to learn about user intent, leading us to design a new feature
Design and tech
Making ‘Help’ helpful with search analytics
It’s not always easy to find out what users are trying to do when they interact with your product, or where they need more help – this article explains how we used site search analytics to learn about user intent, leading us to design a new feature
Design and tech
Harry Brignull presenting at the European Parliament on Dark Patterns
A few weeks ago I was invited to give a presentation at the EU Parliament, as part of an IMCO (Internal Market and Consumer Protection) committee public hearing
Design and tech
Harry Brignull presenting at the European Parliament on Dark Patterns
A few weeks ago I was invited to give a presentation at the EU Parliament, as part of an IMCO (Internal Market and Consumer Protection) committee public hearing
Design and tech
Pensions are boring, and that makes them fascinating
Scheme member engagement is an industry-wide problem – this article explains how the innovation team at Smart uses the B=MAP framework to facilitate behaviour change, and how it helped us create a successful “first time sign-in” feature
Design and tech
Pensions are boring, and that makes them fascinating
Scheme member engagement is an industry-wide problem – this article explains how the innovation team at Smart uses the B=MAP framework to facilitate behaviour change, and how it helped us create a successful “first time sign-in” feature
Design and tech
Animated pension walkthrough for Smart Pension scheme members
The innovation team showcases Smart's digital take on traditional annual pension statements - technology designed to enhance member engagement
Design and tech
Animated pension walkthrough for Smart Pension scheme members
The innovation team showcases Smart's digital take on traditional annual pension statements - technology designed to enhance member engagement
Design and tech
Has cutting edge tech become a hygiene factor?
Technology is a given, what people really want is the choice and competition it brings, says Smart Pension’s Head of UX Innovation Harry Brignull during UK Fintech Week
Design and tech
Has cutting edge tech become a hygiene factor?
Technology is a given, what people really want is the choice and competition it brings, says Smart Pension’s Head of UX Innovation Harry Brignull during UK Fintech Week
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